Refund and Returns Policy
- Home
- Refund and Returns Policy
We want you to be delighted with your purchase from Shwetha Jewellers.
Returns
- Returns are accepted within 7 days of delivery.
- Items must be unused, undamaged, and in original packaging with tags.
- Customized or personalized jewellery is non-returnable.
Refunds
- Once we receive and inspect the returned product, refunds will be initiated within 7–10 business days.
- Refunds will be processed to your original payment method.
Exchanges
- Exchange is possible for defective or damaged items. Please contact us within 48 hours of delivery with proof (photo/video).
Non-returnable Items
- Earrings (for hygiene reasons), personalized jewellery, and sale items cannot be returned/refunded.
Contact Us
For questions about this, reach us at:
📧 shwethareddy7808@gmail.com
📞 +91 73307 23233